These Terms and Conditions ("Terms") govern your use of the Fittbot mobile application ("App"), website ("Website"), smart devices ("Devices"), and related services ("Services") provided by NFCTech Fitness Private Limited ("Fittbot," "we," "us," or "our").
By accessing or using Fittbot, you agree to comply with these Terms. If you do not agree, you must stop using the Services immediately.
1. Introduction
Welcome to Fittbot! Our Services include fitness tracking, gym memberships, nutrition guidance, AI-powered food logging, personalized workout and diet plans, smart devices, and access to our Marketplace.
2. Legal Agreement
These Terms apply to:
- The Fittbot mobile app and website.
- Fittbot Premium subscriptions, gym memberships, and daily passes.
- KyraAI (AI-powered chatbot).
- Fittbot Fitness Smartwatch and other connected devices.
- Marketplace purchases from third-party vendors.
We may update these Terms at any time. Continued use of the Services after updates constitutes acceptance.
3. User Eligibility and Account Registration
- Users must be at least 18 years old or have parental/guardian consent.
- You must provide accurate, up-to-date information when creating an account.
- You are responsible for maintaining confidentiality of your account and notifying us at support@fittbot.com of any unauthorized use.
4. Privacy and Your Personal Information
Data Collection
Fittbot collects personal and fitness-related data, including workouts, diet logs, device data, preferences, and user-generated inputs to provide personalized services.
Data Security
We use encryption, secure cloud storage, and industry-standard protocols to safeguard your data. However, no system is 100% secure, and you provide data at your own risk.
Data Sharing
- We do not sell your data.
- Data may be shared only with trusted partners for business operations (e.g., payments, analytics).
- Data may be disclosed if legally required.
Access to Gym Data
- Gym owners can only access the data of their registered gym members.
- Gym admins cannot access personal data of non-members.
Notifications & Monitoring
- Fittbot may monitor user progress and send fitness-related notifications.
- Users can opt-out of non-essential notifications through app settings.
Termination of Access
Fittbot may suspend or terminate accounts without notice in cases of misuse, fraud, or violation of laws.
Legal Compliance
Users must ensure their use of Fittbot complies with all applicable laws.
5. Health Disclaimer
- Fittbot is not a medical provider and does not provide certified medical advice, diagnosis, or treatment.
- All fitness and nutrition suggestions (including KyraAI responses) are for general guidance only.
- Users must consult a qualified healthcare professional before beginning any fitness or diet program.
- Use of the Services is at your own risk.
6. Subscriptions, Gym Memberships & Daily Passes
- Certain features (e.g., advanced analytics, premium workout templates, leaderboards, KyraAI diet/workout planning) require an active Fittbot subscription. All Fittbot Subscriptions are Auto-renewal in nature except the complimentary subscriptions provided during purchase of Gym Memberships & PT Plans through Fittbot.
- For Fittbot App Digital Subscriptions: If you cancel, your subscription will remain active until the end of the current billing cycle. Cancellation only stops auto-renewal for the next billing period — the current plan will continue until its expiry date.
- Gym memberships, PT Plans and daily passes purchased through Fittbot are governed by gym-specific policies.
- Subscriptions & Orders are non-transferable and non-refundable.
7. KyraAI Terms of Use
KyraAI is an AI-powered fitness assistant available via text and voice. Key features include:
- Logging food using scanning or text/voice description.
- Generating personalized diet and workout plans (stored in "Your Templates").
- Logging workouts and daily activity.
- General chat for fitness tips and guidance.
Important Notes:
- KyraAI responses are not medically certified and must not be used as medical advice.
- Fittbot is not responsible for outcomes resulting from KyraAI's suggestions.
- Misuse of KyraAI (e.g., abusive or inappropriate content) may result in account suspension or termination.
8. Smartwatch & Device Terms
- Fittbot Smartwatch and Devices are for personal fitness tracking only.
- Data collected (e.g., heart rate, steps, calories, sleep) is approximate and may vary.
- Devices should not be used for medical purposes.
- Fittbot is not responsible for errors, misreadings, or device misuse.
9. Marketplace Terms
- Marketplace products are sold by third-party vendors.
- Fittbot provides only the platform and payment facilitation.
- Vendors are responsible for product quality, delivery, and authenticity.
- Refunds are only available for defective/damaged products as determined by the vendor.
10. Permitted & Prohibited Uses
Permitted:
- Use Fittbot for personal, non-commercial purposes.
Prohibited:
- Illegal or unauthorized use.
- Posting harmful, abusive, or offensive content.
- Attempting to hack or disrupt the App/Website.
- Impersonating other users.
11. Intellectual Property Rights
All content, branding, logos, and software belong to Fittbot or its licensors. Users receive a limited, personal license for non-commercial use only.
12. Content Standards & Restrictions
- User content must be original and lawful.
- Prohibited: Defamatory, obscene, or harmful content.
- Fittbot may remove violating content and suspend accounts.
13. Limitation of Liability
- Fittbot is not liable for indirect, incidental, or consequential damages.
- Fitness and health results are not guaranteed.
- Our liability is limited to the fees paid by you for the Services.
14. Terms for Gym Buddies & Nutrition Services
- Users must be 18+ or supervised by a guardian.
- Interactions with Gym Buddies are user's sole responsibility.
- Nutrition guidance is for general wellness only, not medical treatment.
- Harassment, abuse, or misuse of services will result in termination.
15. Age Restriction Policy
- Users must be 18+ to use the Services, or have guardian consent.
- Accounts with false age information may be suspended.
16. Governing Law
These Terms are governed by the laws of India. Disputes fall under the jurisdiction of courts in Bengaluru, Karnataka.
18. Acceptance of Terms
By registering, accessing, or using Fittbot Services, you confirm that you have read, understood, and agreed to these Terms and Conditions.