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Find quick answers to common questions and make the most of your Fittbot experience effortlessly.
Here are some recently asked questions
Is there a free trial?
Yes, Fittbot offers a trial period of seven days for new users to explore its features before committing to a paid plan. The duration of the trial may vary based on promotional offers.
Can I choose a monthly subscription plan?
Yes, Fittbot offers flexible subscription plans, including both monthly, Half-yearly and yearly options, to cater to different user needs.
How do I pay using a UPI or QR code on Fittbot?
To pay using UPI or QR code, follow these steps:
- Select your desired plan or product on Fittbot.
- Choose UPI/QR Code as the payment method at checkout.
- If using UPI, enter your UPI ID and approve the payment through your UPI app.
- If using a QR code, scan the code displayed on the screen using any UPI-supported app and complete the payment.
- Once the payment is successful, you will receive a confirmation message, and your subscription or purchase will be activated.
For any payment-related issues, please contact support@fittbot.com
How do I pay with a credit or debit card on Fittbot?
You can pay using a credit or debit card by selecting the payment option at checkout, entering your card details, and following the on-screen instructions. All transactions are securely processed.
Can I use online banking to make payments on Fittbot?
Yes, Fittbot supports online Banking as a payment method. Simply select Internet Banking at checkout and follow the secure payment gateway process.
Is it secure to use my credit or debit card on Fittbot?
Absolutely! Fittbot uses secure payment gateways that comply with industry security standards to ensure safe transactions.
What measures does Fittbot take to prevent card fraud?
Fittbot implements multiple security measures, including encryption, OTP verification, and fraud detection systems, to prevent unauthorized transactions.
Are there any hidden fees when making a payment on Fittbot?
No, there are no hidden charges. The total payable amount is always displayed before you confirm your transaction.
My transaction didn't go through, but the money was still deducted from my account. What should I do?
If your transaction fails and the amount is deducted, please contact us at support@fittbot.com within 24 hours. Our team will coordinate with the payment provider to resolve the issue and ensure a refund is processed promptly.
Do I need to create an account to buy products on Fittbot?
Yes, creating an account provides a personalized experience, access to fitness plans, and secure transaction history.
Is my password secure?
Yes, Fittbot uses industry-standard encryption protocols to protect user passwords. We recommend setting a strong, unique password and enabling two-factor authentication.
How secure is my data?
Fittbot prioritizes user data security with advanced encryption and strict privacy policies. Your data is securely stored and protected against unauthorized access.
How does Fittbot’s external QR code help track workouts?
Fittbot’s unique QR code system allows users to scan equipment, automatically log workouts, and track reps, weights, and calories burned. This ensures precise and accurate fitness data.
Can the Fittbot Fitness Smartwatch provide exact data, and can it be used for medical purposes?
The Fittbot Fitness Smartwatch is designed for personal fitness tracking and provides reliable fitness data. However, it is not intended for medical purposes and should not be used as a substitute for medical devices or advice
Can I chat with my gym Trainers? Is there a specific community page available?
Yes, Fittbot provides a built-in chat feature that allows gym clients to communicate directly with their trainers. Additionally, a Community Page is available where gym members and trainers can engage, share fitness updates, and participate in discussions.
