Fittbot & Fittbot Business - Account Deletion Policy
Fittbot (For Users)
Fittbot Business (For Gym Admins)
Delete Your FittBot Account Permanently
Account Deletion Policy
Steps to delete your account:
Go to the Profile Page in the Fittbot app.
Click on "Delete My Account".
A confirmation popup will appear. If you confirm, your account and all associated data will be
permanently deleted.
Data that will be deleted:
Personal details (Name, Email, Password, Mobile Number, etc.).
Workout, diet, and progression data.
Any other information stored in the app.
Your details will also be removed from the gym admin's dashboard in Fittbot Business.
Account Retention Period
We may retain your data for 30 days before permanent deletion, in case you wish to recover your
account. You have 30 days from the date of deletion request to revise your decision. During this
period, your account will be deactivated but not permanently deleted. You can contact our
customer support to restore your account within this timeframe.
Processing Time
Please note that the account deletion process may take 2 to 3 business days to complete after the
30-day retention period.
Deletion Process
You are about to submit a request for us to permanently close your Fittbot account and delete all
your data. Once your Fittbot account is closed, all of the products and services accessed through
your account will no longer be available to you.
1
Submit Request
2
30-Day Retention
3
Account Deletion
Account Information
Please note that account deletion is a permanent action; once your account is closed it will no
longer be available to you and cannot be restored. If you later decide to avail of Fittbot products
and services that require an account, you will need to create a new account.
Gym owners and admins manage client accounts and gym-related data. Due to the nature of this app,
full account deletion is not possible, as it would impact the operation of linked client accounts.
Handling Account Deletion for Gym Admins
If you wish to stop using the app, you can request to deactivate your account by contacting our
support team at support@fittbot.com.
Your account will be disabled, preventing any further logins or new data additions.
Client accounts created by you will continue to function unless they are deleted individually by
the users.
Some data may be retained for regulatory and business continuity purposes.
Important Note
As a gym admin, your account is connected to your clients' data. Complete deletion would impact
their experience. We offer account deactivation instead.
Request Business Account Deactivation
Our support team will contact you within 2 business days to confirm your deactivation request and
assist with any outstanding matters. If you need to export your data before deactivation, please
mention this in the details section above.
Need assistance? Contact us at support@fittbot.com